Refund Policy

At Maa Ka Khana, we guarantee the quality and hygiene of our meals. If you are not entirely satisfied with your purchase, we're here to help.

1. Eligibility for Refunds

To be eligible for a refund, you must report the issue to our customer support team within 2 hours of receiving your delivery. We may ask for photographic evidence of any issues with the food.

2. Processing Refunds

Once we receive your complaint and verify the issue, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Cancellations

Orders can be cancelled up to 2 hours before the scheduled delivery time for a full refund. Cancellations made after this window may not be eligible for a refund as the preparation process would have already begun.